About Us

Founded in 2018, Scarlet Sands Casino was created out of a simple idea: bring the confidence and refinement of a classic casino floor to players who prefer the convenience of online play. Our founders — a blend of seasoned gaming operators and engineers — saw room for a smarter, cleaner experience: straightforward rules, fast transactions, and game design that respects players’ time. That balance between heritage and modern tech remains central to everything we build.

Our Promise: Fair Play, Clear Rules, Outstanding Support

We operate with a player-first mindset. That means transparent terms, independent game audits, and customer service that answers real questions quickly. Every promotion and policy is written so players can understand what they’re getting and how to redeem it. We also prioritize fast resolution for disputes and clear communication from the first message to the last payout.

A Vast Game Selection Powered by Trusted Studios

Scarlet Sands offers a wide selection of slots, table games, and live-dealer titles to suit casual players and high-rollers alike. Our library includes marquee releases and evergreen classics from reliable partners such as Netgame and Novomatic, so gameplay is smooth, visuals are crisp, and RTPs are consistent. Browse the collection on our games page to see current releases and provider spotlights.

Security, Privacy, and Payment Confidence

Player safety is non-negotiable. We protect data with industry-standard 256-bit encryption, maintain robust anti-fraud monitoring, and run Know Your Customer (KYC) and anti-money-laundering (AML) checks to keep the platform clean. Payments are processed in USD with major card support, including MasterCard and Visa, and our redemption workflows are designed to be swift and secure. Need help? Our support team is available via live chat and email at support@scarletsandscasino.com — or visit our support center.

Rewards That Matter — Clear Rules, Fast Processing

Our loyalty model separates Gold Coins (GC) and Sweeps Coins (SC) so players can choose how to play and redeem. New players can take advantage of an Extra 100% Welcome Drop for a limited time; many sign-up bonuses are credited automatically, while certain no-deposit SC offers can be claimed via Alternative Method of Entry. Typical welcome-package details include a no-deposit welcome of 350,000 GC + 1 SC automatically upon account creation, with first-purchase tiers (examples: 200,000 GC + 20 SC for $9.99; 900,000 GC + 60 SC for $29.99). Redemption processing is generally handled within 12 hours, and the maximum cashout for eligible SCs is capped at 50 SC under our current policy. For a full listing of current promos and timing, check our promotions hub — many offers run for a limited window, so act while a deal is active.

Responsible Play: Real Tools, Real Support

We take responsible gaming seriously. Players can set deposit limits, session reminders, and self-exclusion periods directly from their account. If you or someone you know needs help, we provide links to third-party support organizations and will work with players on cooling-off options and voluntary account restrictions. Detailed resources and contact options are available on our responsible gaming page.

Meet the Team Behind the Screen

Our leadership combines decades of operational know-how with player-focused product design. Product managers with casino-floor backgrounds fine-tune game portfolios; data teams analyze fairness and performance; our support staff are trained to resolve issues efficiently and respectfully. Every hire is evaluated for industry experience and commitment to transparency — the people at Scarlet Sands are professionals who care about the player experience, not just metrics.

Recognition That Reinforces Trust

Scarlet Sands has earned positive reviews from player communities and industry reviewers for clarity of terms, fast payouts, and a thoughtful bonus structure. We’ve been shortlisted in independent operator roundups and continue to pursue third-party audits to benchmark fairness and RNG integrity.

Ready to Join Our Community?

If you’re looking for straightforward rules, dependable payments, and a broad suite of games from trusted providers, Scarlet Sands is built for you. Claim the Extra 100% Welcome Drop while it’s available, explore our current rewards, and reach out to our support team anytime. We’re here to make online play secure, transparent, and genuinely enjoyable for every player.